Troubleshooting Suggestions
If the platform isn’t working well for an individual user, clearing cache and cookies in the web browser is a good place to start. It may also be helpful for the user to try Google Chrome rather than another browser.
If there are problems at the school or district level, it may be necessary to have your school’s IT team whitelist the following websites in case something is getting blocked:
All products:
https://*.perfectionnext.com
Interactive editions, all subjects:
https://*.office.net/
https://*.sharepointonline.com/
https://*.contentstorage.onenote.office.net
https://*.learningtools.onenote.com
Kinetic Math products:
https://*.kineticmath.com
If problems persist, please contact support@perfectionnext.com.
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Windows Requirements Windows 7 or newer CPU: 1 GHz or faster RAM: 2 GB or greater Display: 1024x768 and higher MAC Requirements Mac OS X 10.9 and newer* https://support.apple.com/kb/SP702?locale=en_US RAM2 GB of memory Display: 1024x768 and higher ...Clear Cache and Cookies
When you use a web browser such as Chrome, the browser saves some information from websites you visit using cache and cookies. Usually this improves performance, but occasionally the information stored needs to be updated. This can be accomplished by ...Integration Steps
The following steps provide an overview of how to get started with integrations. 1. If your school or district is eligible for integration, we will notify you when you place your order and send you a link to an Integration Request Form. If you want ...Rostering Users for Integrated Schools
If your school or district is integrated or planning to integrate, you will roster users with your LMS (learning management system). Teachers will not be able to roster their students manually. Contact support@perfectionnext.com about when you plan ...How do I become a district administrator in Perfection Next?
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Technical Support
Can't find the solution you're looking for? Contact us for assistance. You can expect a response within 24 hours; we do our best to respond the same day Monday - Friday between 7:30 AM - 4 PM CST.
Customer Experience:
Phone: (800) 831-4190