Clear Cache and Cookies

Clear Cache and Cookies

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.


Check browser support sites for instructions:
  1. In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More
  3. Click More tools and then Clear browsing data. 
  4. At the top, choose a time range. To delete everything, select All time.
  5.  Next to "Cookies and other site data" and "Cached images and files," check the boxes. 
  6. Click Clear data.
  1. Edge

  1. Click the 3 dots in the upper right corner of the browser.  
  2. Choose Settings.  
  3. Under Clear Browsing Data click Choose What To Clear
  4. Select the items you wish to clear (e.g., Browsing History, Cookies and Saves Website Date, Cached Data and Files, Downloaded History and Form Data). 
  5. Click Clear.
  1. Safari

    1. MAC

      1. Click the Safari menu, then Clear History 
      2. In the Clear field choose All History 
      3. Click Clear History.
    2. iPad, iPhone

      1. From the home screen, Select Settings > Safari.
      2. At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
      3. Confirm when prompted.
Google Chrome (and other browsers) may also offer to save your passwords through a personal Google account. To clear or change the saved password, refer to Managing Passwords on Chrome.

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