Technical FAQ
Clear Cache and Cookies
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. Check browser support sites for instructions: In Chrome On your ...How do I become a district administrator in Perfection Next?
At this time, someone from our technical team will have to switch your account to a district administrator account. If you need your account to be switched, please email support@perfectionnext.com.Will my digital products expire?
The answer is yes. When you purchased your digital products, the digital order email had an expiration date next to each of the products you ordered. If you are wondering when your products are going to expire, please contact your sales ...Why is the Perfection Next website slow or not responding when I try to open my online programs?
If you are experiencing slowness with the website or any of the programs, please have your school's IT team whitelist these websites: owh.perfectionlearning.com https://api.perfectionnext.com/ https://www.perfectionnext.com/ www.kineticmath.com ...Does the Perfection Next Platform use HTML 5?
Yes, the Perfection Next system runs entirely on a fully responsive HTML 5 layout.
Popular Articles
Adding Products to Class
Classes need to be created prior to adding products. Follow the Creating a Class article to set up classes if you haven't already. Be sure to add products to classes before adding students to the class. Once your classes have been created, you can ...Using the Class Code
There is more than one option for giving students access to Perfection Next. Only use this process if you are NOT following the Uploading Students process. You will need to have classes set up or follow the Creating a Class (step 1) and Adding ...Creating a Class
Please note: If your district is set up with automatic rostering please contact your district's IT team to add classes to your teacher account. Manually created classes will disappear via the daily data sync. Follow the steps below to create a class ...Using an Access Code
Click on images to enlarge. Click on full screen icon to fit video to screen. Use a code “Use a code” is the first step in setting up your account. To complete this step, you will need to have received an email with all your account information. (If ...Contact Us
Customer Experience and Technical Support is Available Monday through Friday from 7:30 AM - 4 PM CST Customer Experience: Phone: (800) 831-4190 Fax: (800) 543-2745 Email Order Questions Email Technical Support Sales Consultant: Find your sales ...
Technical Support
Can't find the solution you're looking for? Contact us for assistance. You can expect a response within 24 hours; we do our best to respond the same day Monday - Friday between 7:30 AM - 4 PM CST.
Customer Experience:
Phone: (800) 831-4190