Technical FAQ
How do I roster users to the Perfection Next platform?
How users are rostered with Perfection Next depends on whether a school is integrated or not. At integrated schools, access to Perfection Next is handled via an LMS (learning management system) such as Canvas, Classlink, Clever, or Schoology. ...Clear Cache and Cookies
When you use a web browser such as Chrome, the browser saves some information from websites you visit using cache and cookies. Usually this improves performance, but occasionally the information stored needs to be updated. This can be accomplished by ...How do I become a district administrator in Perfection Next?
To become a district administrator in Perfection Next, someone from our technical team will need to switch your account to a district administrator account. If you need your account switched, please email support@perfectionnext.com. Please note: You ...Do digital products expire?
Yes, licenses for digital products do expire. When digital products are purchased, the digital order email sent to the purchaser’s account contains an expiration date next to each of the listed products. If you are unsure when your products will ...Troubleshooting Suggestions
If the platform isn’t working well for an individual user, clearing cache and cookies in the web browser is a good place to start. It may also be helpful for the user to try Google Chrome rather than another browser. If there are problems at the ...
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Customer Experience and Technical Support is Available Monday through Friday from 7:30 AM - 4 PM CST If you were not able to find the answer you were looking for, you can email us using the links below or call us for support: Phone: (800) 831-4190 ...Creating a Class
Please note: If you access Perfection Next through SSO (single sign-on) via another platform such as Canvas, ClassLink, Clever, Google Classroom, etc., then you will need to contact your district’s IT team and have them add classes to your account ...Perfection Next On-the-Go for Apple Devices
Perfection Next On-the-Go is an eBook reader app for customers who have purchased and licensed eBooks from Perfection Learning. The app allows for both online and offline reading. Note that you cannot access interactive editions with the app. App ...How do I become a district administrator in Perfection Next?
To become a district administrator in Perfection Next, someone from our technical team will need to switch your account to a district administrator account. If you need your account switched, please email support@perfectionnext.com. Please note: You ...Teacher Interactive Edition Feature Guide
Please note: The interface shown in this article will undergo some modifications as we continue to make enhancements to our platform. Contact us at support@perfectionnext.com if you have any questions. This is an introduction for teachers on how to ...
Technical Support
Can't find the solution you're looking for? Contact us for assistance. You can expect a response within 24 hours; we do our best to respond the same day Monday - Friday between 7:30 AM - 4 PM CST.
Customer Experience:
Phone: (800) 831-4190